If engagement is the key to the Web 2.0 (and Media 2.0) world - and that's what we believe - then what are the implications ? What are the rules of this new world ?
Reviewing our own experience (over twenty years and hundreds of projects) and what we know of the industry at large, we have developed a proposal: four rules for success in the world of Web 2.0 and Media 2.0.
Our four proposed rules are as follows :-
1.
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