Posts about Usability testing

Some thoughts on user testing with kiosks and mobile devices

User testing sessions mark the first point of contact that our software and designs have with the people who will ultimately be using them. Showing the product to fresh pairs or eyes invariably exposes issues that were invisible to the people working on it, allowing them to be identified and fixed before the final build.

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Cogapp delivers pro bono user experience consultancy to Norwood

Norwood, the winner of our website usability day MOT for charities competition (launched last year for World Usability Day) has now reported back on the free consultancy and user testing we delivered to improve the effectiveness of its online presence and will consequently be making improvements to their website.
 

Cogapp conducting pro bono work with NAM

We have recently undertaken some pro bono work with charity NAM, consulting with them on the user experience of their website.

NAM - commonly known as Aidsmap - is an award-winning community based HIV information provider. The organisation provides information and tools that are known and used across the world. Ranging from information to help people living with HIV, to news about the latest treatment and care to support HIV professionals, NAM aims to improve the lives of people with HIV and those working with them.

Usability Professionals' Association event to be sponsored by Cogapp

Cogapp are sponsoring an event on UX competency being held by the UK Usability Professionals' Association (UPA) on Thursday 25th February.

Pete Gale to speak at UX Brighton

Our Head of User Experience, Pete Gale, will be speaking at the next UX Brighton event on Tuesday 9th February.

The National Archives relaunch website using research conducted by Cogapp

The National Archives have recently completed a significant restructuring of their website building on the results of user experience consultancy carried out by Cogapp.

Website usability MOT competition results are announced

The entries for the competition that Cogapp launched in support of World Usability Day on 12th November have now been judged and we're delighted to announce that the winning charity is Norwood. a charity that supports people with learning disabilities and children and families in need.

Mountain TTOP

To those of you looking for Top of the Pops who have come to this blog-post accidentally I say "fret not wandering searcher", for you have stumbled upon a treasure far more substantial than the much-mourned TOTP. You have stumbled upon Cogapp's TTOP: Tech Tuesday Outreach Program. Firstly, let's get a bit of background out of the way. Tech Tuesday is a fortnightly occurrence here at Cogapp central. The Technical Department gather round Japanese food in our conference room and discuss all manner of tech related trivia, from iPhones to ICONS and anything else they're musing about. This has tended to be the realm of digital gurus, technological masterminds and computational wizards in the past, but this week Tristan decided to mix things up by opening the invitation to the entire office (and holding Tech Tuesday on a Wednesday, but that's less dramatic). Not only this, but having recently been to London's Over the Air event, he had been inspired by the presentation given by Tom Hume (MD of Future Platforms) and Joh Hunt (a postgraduate researcher at the University of Sussex) called "Many Paths to the top of the Mobile Mountain". So with material generously lent to us from Tom and Joh, and an invitation to the hallowed halls of Tech Tuesday extended to everyone, we descended upon the gathering. With almost all of the Cogapp team involved, Tristan had a much larger audience to demonstrate his digital delights to; the Tech Tuesday Outreach Program had begun. Black and White Town Tristan started with background information and a brief about what we were going to be doing before swiftly moving onto the main event of the TTOP. "Many Paths to the top of the Mobile Mountain" is a group exercise designed to get people with different skills working together on one project at the same time. This interdisciplinary approach creates a hotbed of creativity and ingenuity as ideas are proposed and almost instantly analysed by experts in various fields. With specialists from design, tech, production, user experience, finance and business development all bouncing ideas off each other, the inventive juices really got flowing.

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New National Archives Education site launched

The National Archives' (TNA) online education resource has undergone a radical restructure drawing on the findings of user experience research conducted by Cogapp.

Follow-up user testing sessions conducted on The Jewish Museum website

The Jewish Museum

After delivering a new website for The Jewish Museum at the end of last year, we've recently been in New York conducting user testing on the site six months on.

The sessions were undertaken to ensure that the site is delivering on the Museum's organisational goals.  Combined with an online survey on the site itself and the thoughts of the museum's staff, the results of the eight testing sessions will feed into a prioritised task list for further enhancements to the site. This list was drafted in workshops straight after the sessions.