Posts about User research

Cogapp delivers pro bono user experience consultancy to Norwood

Norwood, the winner of our website usability day MOT for charities competition (launched last year for World Usability Day) has now reported back on the free consultancy and user testing we delivered to improve the effectiveness of its online presence and will consequently be making improvements to their website.
 

Usability Professionals' Association event to be sponsored by Cogapp

Cogapp are sponsoring an event on UX competency being held by the UK Usability Professionals' Association (UPA) on Thursday 25th February.

Pete Gale to speak at UX Brighton

Our Head of User Experience, Pete Gale, will be speaking at the next UX Brighton event on Tuesday 9th February.

The National Archives relaunch website using research conducted by Cogapp

The National Archives have recently completed a significant restructuring of their website building on the results of user experience consultancy carried out by Cogapp.

Website usability MOT competition results are announced

The entries for the competition that Cogapp launched in support of World Usability Day on 12th November have now been judged and we're delighted to announce that the winning charity is Norwood. a charity that supports people with learning disabilities and children and families in need.

New National Archives Education site launched

The National Archives' (TNA) online education resource has undergone a radical restructure drawing on the findings of user experience research conducted by Cogapp.

User research and testing project for UKBA

Image of a passport

Cogapp has delivered a user research and testing project for the UK Border Agency. The organisation, which is responsible for securing and controlling migration in the country, have recently altered their website following an overhaul of the system for admitting those who wish to live, work or study in the country. Our research looked in detail at one strand of information on the new system: the section aimed at prospective students.

Contextual research brings user-centred design to Arthritis Research Campaign

Arthritis Research Campaign

We've just completed a two-part user experience project for arc (Arthritis Research Campaign), a major funder of research into arthritis and related musculoskeletal diseases.

Women in technology: Yvonne Rogers' work in Human-Computer Interaction

Ada_LovelaceWomen past and present have made countless valuable contributions to technology, but how often do we hear about it? Probably not enough. Hoping to help change this state of affairs, this post is written in honour of Ada Lovelace Day, an international day of blogging to draw more attention to women excelling in technology.

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User testing a prototype

 Wall of post-its

What is a prototype?

A prototype is a rough mock-up of your current approach to your project (be it for a website, an interactive, or something else). It doesn’t have to be full of content. In fact, we often test with a mixture of guide content and lorem ipsum placeholder text, and it's not unheard of to have a totally black and white prototype with boxes instead of images.

Why make a prototype?

Prototyping has some big advantages. It helps us plan how the screens will work functionally, as well as graphically. By testing a protoype with users, we can quickly identify where we're going right and where we're going wrong, whilst there is still time to make changes. Wherever possible we test version one with users, make changes and then test version two. Often this rapid approach will be done between a morning and afternoon session, allowing us to take great strides in a single day's work.

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