Follow-up user testing sessions conducted on The Jewish Museum website
July 2009

After delivering a new website for The Jewish Museum at the end of last year, we've recently been in New York conducting user testing on the site six months on.

The sessions were undertaken to ensure that the site is delivering on the Museum's organisational goals.  Combined with an online survey on the site itself and the thoughts of the museum's staff, the results of the eight testing sessions will feed into a prioritised task list for further enhancements to the site. This list was drafted in workshops straight after the sessions.

Developed using Cogapp's user centred creative methodology, the site's main goals were to get the Museum's extensive collection online and to ease access to educational resources. User testing sessions were conducted both in England and America before and during the project to define the targets and ensure that end users were kept as the focus of the site the entire way through the development process. The latest sessions have given us the chance to revisit the project and make subtle alterations to increase the efficiency and usefulness of the site.

The results from the sessions will be implemented by the Cogapp team by the end of the year.